This feature allows you to get the password of the root (admin) user for a particular device.

This password is only valid on that device and will expire 24 hours after generating the password.

Please do not share this password with an unauthorized person as the root user will be able to perform any operation on the device. Entsecure recommends that you only use this in emergency cases or if asked to do so by an Entsecure Support Engineer.

In order to get root password for a device, search for the device on the Device List Page

You can click on the Root Password button either on the device list page or the device health information page, as shown in the screenshots below.

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Root Password button on the Device List Page.

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Root Password button on Device Health Information Page.

Once you click the Root Password button you will be presented the root password in a pop-up, as shown in the screenshot below.

https://s3-us-west-2.amazonaws.com/secure.notion-static.com/28cb5b7c-6519-4cb0-a4d0-31c508441db3/Screenshot_2021-05-07_Devices_Lazada_POC_-_Entsecure_Admin_Portal(1).jpg

This password is only valid on that device and will expire 24 hours after generating the password.